Store Policies

What type of books do you sell

 

We sell both new and used (secondhand) books in all genres.  New items are listed as 'new' and used/secondhand items are listed as 'used' with the physical condition advised as per the condition guidelines at the bottom of this page.

 

Payment Methods Accepted

 

We accept

Visa
Mastercard
Eftpos in store
Paypal
Direct Deposit
Pay Cash on Pickup
Australian Money Order
 

Postage and Delivery

 
Click on Shipping / Delivery for delivery times and shipping costs.
 

How We Price Our Books

 
Books and other products (e.g. booklights or bookmarks) on this site are priced in Australian Dollars and are inclusive of Australian GST (10% or 1/11 of the total price).  Goods sold by The Really Good Book Shop to customers outside Australia that are dispatched to addresses outside Australia are not subject to Australian GST.  See our Terms and Conditions for further information.
 

Refunds and Returns

 
Click on Returns / Refunds for information on our Returns and Refunds policies.
 

Trade in Your Books for Store Credit

 
Bring used books to our retail store and trade them for store credit.  The books must be clean and in good saleable condition.  We give half of what we think we can sell a book for in store credit.  We print out a credit slip, there is no expiry date and you don't have to use all your store credit at the same time.  You can use store credit at your leisure and you are welcome to share your store credit with family and friends if you want to.  
 
There are some rules about how store credit is used in our shop.  You can use your store credit for half of the purchase price of any used book within our shop (other than special orders).
 
e.g. If you had $1000 store credit and you wanted to buy one $8 used book. You pay $4 in cash/eftpos/visa/mastercard and the other $4 comes off your $1000 store credit leaving you with $996 store credit remaining.  We take some money for every book, that's how we pay our bills and stay in business.
 
You cannot use store credit to purchase new books or new products or special order books.  They are the marked price only.
 
Trading books is very popular within our store, many of our customers happily trade with us and you will get the hang of it pretty quickly.  We think it is a good deal for our customers and a good deal for us.  So give it a try.
 
There are some books we don't take in trade even if they are in excellent condition because we just can't sell them. We don't take sets of encyclopedia or reader's digest condensed stories.  We don't take magazines unless they are on particular subjects.  Ask us if you are unsure.
 
N.B. Store credit is generally used by customers who attend our physical store.  Using your credit for website purchases is a little trickier for us but we can do it.  Credit may be applied for website purchase of used books via a coupon code only after emailing us with a list of your requested titles.  The coupon code we send you may then be used at checkout for your used book order.  The coupon amount is deducted from your credit total held on file with us.
 

Book Condition Guidelines

 
NEW -  Brand New Book. Never read.
 
EXCELLENT -  Used Book with nil or few minor defects or faults.
 
VERY GOOD  Used Book showing some signs of wear. Minor creasing to spine.
 
GOOD -  The average used book that is totally complete and intact. May have moderate creasing to spine. May or may not have a remainder mark, minor tape repair and foxing.
 
FAIR - A worn used book that has complete text pages (including those with maps or plates) but may lack endpapers, half-title page, etc. May have substantial creasing to spine, remainder mark, tape repairs and foxing.
 
READING COPY -  A used book that is sufficiently worn that its only merit is the complete text, which must be legible. May be soiled, scuffed, stained, or spotted, and may have loose  joints, hinges, pages, etc.
 
Please note that the images used on our site are intended as a guide only. Publishers can have various cover designs for each ISBN so images can change without notification.  Whilst we make every effort to show the correct cover design we are unable to guarantee the cover image that arrives from our suppliers.  If ordering a particular cover is important to you then please contact us for confirmation.  In particular, used books listed on this site may have minor blemishes on the cover that are obviously not depicted in the stock image of the listing. Please refer to the Book Condition Guidelines above when considering your purchase.  Please contact us if you are unsure.
 
Terms and Conditions
Click on Terms and Conditions for information about using our web site.